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Privacy Policy

Last updated: June 2026

1. Introduction

This portal (the “Service”) is operated by Code & Copy. This policy explains what information we collect, how we use it, and the limits of our liability. By accessing or using the Service you agree to this policy.

2. Information We Collect

  • Account information you provide (name, email, organisation).
  • Marketplace credentials and API tokens you choose to connect (stored encrypted).
  • Product data, listings, images and sheets that you upload or generate inside the Service.
  • Operational logs and usage telemetry necessary to run, secure and audit the Service.

3. How We Use It

Data is used solely to deliver and maintain the Service, communicate with the relevant marketplaces on your behalf, support billing, and provide auditable records to organisation administrators. We do not sell user data.

4. Security

Code & Copy has taken substantial care to ensure the portal is secure, including encryption of credentials at rest, role-based access control, and activity logging. No system is, however, immune to compromise.

5. Data & Privacy Breaches

In the event of a data or privacy breach, the matter will be handled in accordance with our PAIA Manual and applicable South African law (including POPIA). No compensation will be available from Code & Copy as a result of any breach, save where compensation is mandated by a competent court or by way of negotiated settlement.

6. Limitation of Liability

To the maximum extent permitted by law, Code & Copy, its employees, contractors and affiliates accept no liability for any direct, indirect, incidental or consequential financial loss, lost revenue, lost profit, lost data, marketplace suspensions, or business interruption suffered by a user or organisation arising out of or in connection with use of the Service.

Where a court of competent jurisdiction orders compensation, or where Code & Copy elects to settle a claim, the maximum aggregate amount payable shall not exceed ZAR 1 000 000 (one million Rand), inclusive of all costs, interest and damages.

7. Your Rights

You may request access to, correction of, or deletion of your personal information by following the procedure set out in our PAIA Manual.

8. Contact

For privacy queries, contact Code & Copy via the channels listed on codeandcopy.co.za.